Cancellation Policy
At Awadh Hotels, we understand that plans can change. Our cancellation policy is designed to be fair to both our guests and property owners.
1. Free Cancellation
Bookings canceled within 24 hours of booking (and at least 48 hours before check-in) are eligible for a full refund.
2. Partial Refunds
- Cancellations made 7 days before check-in: 50% refund of total booking amount.
- Cancellations made less than 7 days before check-in: No refund.
3. No-shows
Guests who do not arrive without prior cancellation will be charged the full booking amount.
4. Special Cases
In cases of natural disasters, medical emergencies, or government restrictions, exceptions may be granted at the discretion of Awadh Hotels management.
5. Refund Timeline
Refunds (if applicable) will be processed within 7-10 business days and credited to the original payment method.
For assistance with cancellations, please contact our support team at support@awadhhotels.com or call us at +91 123-456-7890.